| If you change your mind and
decide you no longer want a product, or want to exchange
it
for another one, please ship it back along with
your invoice within 30 days from the date your order was
shipped.
Product Return
Dept.
Fabao Canada Inc.
1540 Rand Ave.
Vancouver, B.C.
V6P 3G2
Canada
When you return the products please keep these
important points in mind:
- Products should be in the original and unopened
condition;
- It is returned within 30 days from the date on your
invoice;
- You must return all original products and packaging
materials to us at your own expense. If you bought
multiple quantities and used part of them, we will
refund the unused portion only. If there were a volume
discount, refund amount will be determined by the
quantity actually consumed;
- Shipping is not refundable.
For an order
with discounted or free shipping, the actual shipping charge will be
deducted from the full order amount.
Within 2 business days after receiving your
return, we will credit the purchase price to your original
credit card account (credit card order) or send you a
check (order with check or money order).
In the case of shipping damages, please contact the
carrier or our customer service department.
Please use a registered mail, or a trackable shipping
method to ship back the
package. If your account is not credited within a
reasonable time, please contact our customer service department.
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